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QC：ISO9001

ISO 9001 is a quality management system standard issued by the International Organization for Standardization (ISO), which plays an important role in company management. The following are the main roles of ISO 9001 in company management

Pre-Sale Services

Our company provides professional photovoltaic innovation and application services to customers all over the world. With a multi-level and multi-channel fast and efficient customer service team, we can provide all customers with technical consulting, technical cooperation, product application, pre-sales and after-sales consulting services and technical support. Our company has established extensive and in-depth cooperation with Tsinghua University, Harbin Institute of Technology and MIT.

After-Sale Services

We adheres to the concept of providing excellent customer service and has established a comprehensive after-sales system. No matter when and where customers encounter problems, we always provide support in an efficient and thoughtful manner. We have a professional after-sales team with rich product knowledge and problem-solving skills. Customers can contact us through various channels. We quickly respond to customer needs and provide timely solutions and technical support.

  • FAQ
Subsequent updates to the product?
For the follow-up product line, in order to better meet the needs of the market and customers, the company will follow up with an improved Pro version of the S80, which will be optimized by increasing the power of the motor, increasing the capacity of the lithium battery, reducing the weight of the vehicle, and increasing the climbing ability. A simple single-lever model with low-level configuration will also be launched, and there are also foldable models that are more suitable for carrying around in cars, and they are all under development.
How long has the product been on the market?
The research and development of solar scooters took about 2 years. At the end of 22, the products came out one after another and sold to Europe and America. At present, we have sold products in most countries in Europe.
How is the price of solar scooters acceptable?
From the perspective of quality, we are a factory with completely independent research and development, production and manufacturing. Quality is always our first pursuit. The cost of good quality will definitely rise. If our thick-feeling scooters were sold at the same price as thinner scooters, people would worry more about our quality.
How to make a custom request for a solar scooter? Is there any additional cost for customization?
Customers can contact our sales team to put forward your customized needs. Our sales team will communicate with you to understand your needs and provide customized options and quotations accordingly. Customized solar scooters may incur additional costs depending on configuration and accessories. Please consult our sales team for an accurate custom quotation.
What configurations and accessories are available?
You can choose from various configurations and accessories such as different body colors, tire types, battery capacity, seat types, lighting configurations, controller settings, and more.
How to repair the solar scooter outside the warranty period?
If your solar scooter needs repairs outside the warranty period, you can consider the following methods: A. Consult the user manual: The user manual usually provides basic troubleshooting guide. B. Online resources: More detailed user support and repair guides may be available on the manufacturer's official website, user forums, or support platforms. C. Local repair service: Find a local scooter repair service center, they may provide solar scooter repair service.

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